Business Mission Statement

“We actually take a lot of the money that we would have normally spent on paid advertising and put it back into the customer experience, We’ve always stuck with customer service, even when it was not a sexy thing to do.” Chapter 1 Pg. 3

"It’s how we gain a renewed relationship with consumers who have less inclination to listen to companies with whom they do not have strong and valued relationships.”  Chapter 1 Pg. 4

Turn-Up Vodkas mission statement is to deliver a quality product and obtain a great customer relationship with high standards of our product. It will be delivered as if it had just came out of the package every time. It will be highly maintained and strict procedural compliance must be adhered.

Implementation Evaluation Control

" If customers perceive that the price is greater than the product’s value, they will not buy the product.  If the company prices the product below its costs, company profits will suffer." Chapter 9 Pg. 275

"Effective, customer-oriented pricing involves understanding how much value consumers place on the benefits they receive from the product and setting a price that captures this value." Chapter 9 Pg. 276

Price

"The moral of the product life cycle is that companies must continually innovate or they risk extinction. No matter how successful its current product lineup, for future success, a company must skillfully manage the life cycles of existing products. And to grow, it must develop a steady stream of new products that bring new value to customers." Chapter 8 Pg. 259

 "Changing characteristics such as quality, features, style, or packaging to attract new users and to inspire more usage. It can improve the product’s styling and attractiveness. It might improve the product’s quality and performance—its durability, reliability, speed, and taste." Chapter 8 Pg. 263

Turn-Up Vodka will be $3 for a shot and $20 for a bottle. Turn-Up Vodka hats will be $10, keychains will be $2, and shirts will be $10 

Promotion

"High brand equity provides a company with many competitive advantages. A powerful brand enjoys a high level of consumer brand awareness and loyalty. Because consumers expect stores to carry the brand, the company has more leverage in bargaining with resellers because the brand name carries high credibility, the company can more easily launch line and brand extensions." Chapter 7 Pg. 229

 "Managing each customer’s experience is perhaps the most important ingredient in building brand loyalty: every memorable interaction must be completed with excellence and must reinforce your brand essence" Chapter 7 Pg. 236

Turn-Up Vodka will be promoted on a daily basis on the strip as well as outside of every club venue and will be promoted on the radio. 

Distribution

"Through concentrated marketing, the firm achieves a strong market position because of its greater knowledge of consumer needs in the niches it serves and the special reputation it acquires." Chapter 6 Pg. 189

 "It can also market more efficiently, targeting its products or services, channels, and communications programs toward only consumers that it can serve best and most profitably." Chapter 6 Pg. 189
Turn-Up Vodka will be distributed at mobile tailgating events as well as outside of nightclubs. It will also be distributed at local bars and restaurants inside of malls. Free samples will be given outside of each location for taste-testing. Good distribution strategies can contribute strongly to customer value and create competitive advantage for both a firm and its channel partners. It demonstrates that firms cannot bring value to customers by themselves. Instead, they must work closely with other firms in a larger value delivery network

Product

"Reference groups expose a person to new behaviors and lifestyles, influence the person’s attitudes and self-concept, and create pressures to conform that may affect the person’s product and brand choices." Chapter 5 Pg. 142

 "Consumers experience many life-stage changes during their lifetimes as their life stages change, so do their behavior and purchasing preferences. Marketers who are armed with the data to understand the timing and makeup of life-stage changes among their customers will have a distinct advantage over their competitors.” Chapter 5 Pg. 47

Our product is Turn-Up Vodka as well as clothing and merchandise such as key chains, hats, t-shirts and lisence plates as well as shot glasses. 

Target Market Strategy

"It’s not about telling and selling. It’s about bringing a customer relationship mindset to everything you do and to think beyond consuming and to really directly understand the role and the meaning the brand has in consumers lives" Chapter 4 Pg. 101

 "Companies that gather, disseminate, and apply deep customer insights obtain powerful, profitable, sustainable competitive advantages for their brands." Chapter 4 Pg. 102

Turn-Up Vodka will be distributed towards 21 and up customers who enjoy a beverage from time to time. It will be distributed at tail-gate parties and outside of nightclubs. A free sample will be given to anyone that may be interested.